Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITXLAN2102 Mapping and Delivery Guide
Conduct basic oral communication in a language other than English (Indonesian)
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SITXLAN2102 - Conduct basic oral communication in a language other than English (Indonesian) |
---|---|---|---|
Description | This unit describes the performance outcomes, skills and knowledge required to use and understand very simple and commonly used expressions of a predictable nature in a language other than English. It covers activities, such as welcoming and farewelling customers, providing facetoface routine customer service and other routine workplace activities. There is no direct parity with any formal language proficiency ratings or assessment frameworks, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 1. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to all industry contexts and to individuals working at different levels of responsibility. This could include frontline, supervisory or management personnel.This unit can be used for the assessment of basic oral proficiency in any language other than English. For reporting purposes, recognition is limited to those languages listed below which are of importance to the tourism industry. A specific code has been allocated for each of these languages. Each language must be indicated in brackets after the unit title. For example: SITXLAN2111 Conduct basic oral communication in a language other than English (Italian).SITXLAN2101(Arabic)SITXLAN2102(Indonesian)SITXLAN2103(Cantonese)SITXLAN2104(Dutch)SITXLAN2105(Finnish)SITXLAN2106(French)SITXLAN2107(German)SITXLAN2108(Greek)SITXLAN2109(Hindi)SITXLAN2110(Hungarian)SITXLAN2111(Italian)SITXLAN2112(Japanese)SITXLAN2113(Korean)SITXLAN2114(Malay)SITXLAN2115(Mandarin)SITXLAN2116(Polish)SITXLAN2117(Portuguese)SITXLAN2118(Russian)SITXLAN2119(Serbian)SITXLAN2120(Spanish)SITXLAN2121(Swedish)SITXLAN2122(Swiss German)SITXLAN2123(Taiwanese)SITXLAN2124(Thai)SITXLAN2125(Turkish)SITXLAN2126(Croatian)SITXLAN2127(Bosnian)SITXLAN2128(Australian Indigenous languages)SITXLAN2129(AUSLAN) | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Initiate communication. |
| |||||||
Element: Communicate in a language other than English to support routine workplace activities. |
|